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Spring cleaning: Five priorities for claims leaders

Within property and casualty insurance, insurers have been discussing the talent gap for many years. Earlier this year, my colleague, Michael Costonis, wrote an article for PropertyCasualty360...

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Claims agility, part 3 | The claims workforce

In this blog series I’ve already discussed how claims agility can help insurers deliver optimal customer service, and how technology and data can facilitate claims agility for more effective claims...

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